Kustomer acquires Reply.ai to enhance chatbots on its CRM …

 
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Kustomer acquires Reply.ai to enhance chatbots on its CRM …

Last December, when CRM startup Kustomer was announcing its latest round of funding — a $60 million round led by Coatue — its co-founder and CEO Brad Birnbaum said it would use some of the money to …

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